State Farm® Insurance Agent Patti Grooms
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amanda Robinson
February 3, 2026
"Always patient and willing to help"
"Thank you for your kind words and 5 stars. We appreciate you, thank you for your loyalty and are always willing and here to help. "
Gloria Jones
January 21, 2026
"Patti and team were a huge help in settling our home insurance claim and getting it approved!"
steven loring
January 21, 2026
"Amazing service! Melissa is the best. So responsive to my questions and needs to get Homeowners and Auto insurance coverage. Highly recommend this agency for your insurance needs. Prices better than my existing company."
Lindy McClarrie
January 20, 2026
"Kaitlyn helped me through the process when my car was hit and answered questions that I had. This is the definition of why it's important to have an insurance agent that helps guide you through any issues that arise. Thank you Kaitlyn!"
Brenda Blackwell
January 20, 2026
"Kaitlyn was a wonderful help and answering all of my questions. Thank you, Kaitlyn!!"
Tim McSwain
January 17, 2026
"I had two things to take care of in the same day and Melissa and Kaitlyn again handled everything promptly and efficiently. What a great experience, again...."
Ms Edwards
January 16, 2026
"Very caring respectful great place to do business with"
Angela “Angela’s products” Flowers Yarborough
January 13, 2026
"Patti and her Team are very professional, will research your questions (If needed) and provide you with the best answer to your question(s)."
"Hello Angela, we appreciate the time you took to give us such a great rating! We're thrilled that Patti and her amazing Team left such a great impression! We hope to continue exceeding your expectations with great service. Thanks again for choosing State Farm and Patti Grooms' Agency. "
Linisha Hunter
January 9, 2026
"Melissa was wonderful and so knowledgeable. My forever insurance agent!"
"Dear Linisha, Thank you for the awesome feedback. Hearing that Melissa helped make your experience go really well makes our day. Melissa and the entire Team at Patti Grooms State Farm look forward to providing you with more great experiences in the future. "
Bruce Perry
December 30, 2025
"Great customer service friendly and helpful"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can ever do to help, please let us know!"
gage berg
December 2, 2025
"Been working with them for a few years now. They always have great prices and customer service!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nada Nada
December 2, 2025
"I personally enjoy conducting business with State Farm for both personal and business insurance. The ladies at Patty Groom's office are amazing. I find them helpful and available whenever I need them."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tanshe Caldwell
December 2, 2025
"Great services from Patti Bridges office."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Janet Frick
December 2, 2025
"Great people.❤️"
"Thank you for taking the time to give us a review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Amanda Spears
November 30, 2025
"I cannot recommend Melissa Gladden enough! She helped me set up both my car insurance and life insurance, and the process was stress-free from start to finish. She took the time to explain every detail and made sure I got exactly what I needed. It feels good knowing my family is protected by someone who truly cares. Five stars!"
"Thank you for your 5-star review! My State Farm team and I are happy to be here for you!"
William Coleman
November 24, 2025
"Have always been extremely nice and helpful and are the fastest people I've dealt with highly recommend"
"We’re thankful for your positive feedback! We look forward to continuing to provide you with great, including fast, service! If there is anything else we can do for your insurance needs, just let us know!"
Elizabeth Robinson
November 24, 2025
"I’ve been with Patti’s office for more than 25 years. They offer consistent competitive rates and are very responsive when I need them."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Shantorrie
November 20, 2025
"Melissa at State Farm is amazing! I had an excellent experience working with her. She was patient, knowledgeable, and made the entire process quick and stress-free. Melissa took the time to explain everything clearly and helped me find the best coverage for my situation. Her customer service is top-tier, and you can tell she truly cares about her clients. I highly recommend asking for Melissa if you want someone who listens, follows through, and makes you feel taken care of!"
"Thank you for taking the time to share your thoughts! Melissa does a great job! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ashley
October 28, 2025
"Hands down the best customer service bar none! Kaitlyn, Melissa, Lindsey - every single person in Patti Grooms’s office is knowledgeable, proactive, easy to work with on anything and even compassionate during the worst of times, they are at their best! My only regret is not finding them sooner. Truly, they deserve more praise than this for all that they do and provide for our family."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm Agency. We're thrilled that you found us! If you ever have any questions or need assistance, we’re here to help!"
Steve McCoon
October 28, 2025
"The staff has always gone that extra mile. We've been customers for 22 years and will continue."
"We’re thankful for your feedback! It’s been our pleasure to assist y'all with your insurance needs. My how 22 years fly! Thanks Steve! If there is anything else we can do to help, please let us know!"
Rick Zureich
October 23, 2025
"We had a claim of hail damage to our roof. The adjuster came out within a few days and gave us a detailed summary of the damage. State Farm took care of us and we are getting the roof replaced. Patti Grooms and her team helped us expedite our claim."
"We appreciate your review! We are delighted to know you had a great experience with our hard working State Farm Claims Department and our State Farm Agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kathi Amaker (US)
October 16, 2025
"Patty Groom's State Farm are always a pleasure to work with."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tashana Williams
October 16, 2025
"I was in the process of buying my first car, Mrs. Patti was very helpful with explaining what every little detail meant. She made sure I understood what I was paying for and how covered I am. She also helped me bring the price way down. I highly recommend."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Bre Medford
October 9, 2025
"Everyone was so helpful, very quick to follow up, and explained everything I didn’t understand. 10/10"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brook Glenn
October 6, 2025
"Kaitlyn is super helpful!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out to Kaitlyn or anyone else on our Team. We are here to help!"